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Linxdatacenter launched a portal for customers

Linxdatacenter reports that it launched a customer portal, taking another step in automatization of business process in the company’s data centers

Linxdatacenter reports that it launched a customer portal, taking another step in automatization of business process in the company’s data centers.

The team of Linxdatacenter introduced a new tool whose purpose is to provide customers with a one-stop-shop supporting solution for all DC services. The customers will be able to manage their IT resources and services via a user-friendly interface.

The customer portal has been launched implemented in the minimum viable product (MVP) (format and is currently operatingin a testing mode for the focal group of customers from eight companies.

Two major functions are active on the portal at this point:

  • the ticketing system for tracking current maintenance and support enquiries;
  • IaaSservices showing configuration and amount of virtual resources, with access to statistical data. 

In the end of the testing period a list of necessary updates and corrections will be prepared, to expand and improve the functionality of the portal. Future iterations of the portal and implementation of new functions will take place every 2-3 months.

 

“The project is based on the state-of-the-art technological stack: CI/CDKubernetesmicroservice architecture and Git. The programming languages used in this project were Golang for back-end and TypeScript for front-end components on the Reactframework, with the Clickhouse Clickhouse database and the Redis. The portal was deployed on the company’s own cloud platform.

Сроки разработки составили восемь месяцев. 2500 часов ушло на бэк-энд разработку, около 600 часов – на фронт-энд. По ходу реализации проекта было решено порядка 200 задач, удалено около 60 багов. В состав проектной команды входило восемь специалистов», – комментирует Евгений Подлевских, руководитель направления облачных технологий и ИТ-инфраструктуры компании Linxdatacenter.

The functionality of the customer portal will be expanded soon with addition of the customer equipment monitoring, document flow management tools, options for ordering additional services, and a section of company news for customers.

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BEST, money transfer and payments operator

business challenge

The customer faced a technical issue with a persistent BGP session flag with Linxdatacenter hardware. We examined the problem and found out that one of customer’s hosts was under a DDoS attack.

Because of the distributed nature of the attack, traffic couldn’t be filtered effectively, and disconnecting the host from the external network wasn’t an option. The attack stopped after changes in the server configuration, but resumed the day after. A 5.5 Gbps attack overloaded the junctions with internet providers, affecting other Linx Cloud users. To mitigate the effects of the attack, we employed a dedicated DDoS protection service.

Solution

To ensure the continuous availability of resources hosted in Linx Cloud, we rerouted all the customer’s traffic through StormWall Anti-DDoS system. The attack was stopped within half an hour. To prevent future cyberattacks, we organized all connections to the customer’s resources through the StormWall network.

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